Recipient of a good, service, product, or idea from a vender or seller
For other uses, see Customer (disambiguation).
"Clientele" redirects here. For the British rock band, see The Clientele.
Customers at a market for food in Cajamarca, Peru
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea, obtained from a seller, vendor, or supplier via a financial transaction or an exchange for money or some other valuable consideration.[1][2]
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea...
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using...
Customer to customer (C2C or consumer to consumer) markets provide a way to allow customers to interact with each other. Traditional markets require business...
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning...
management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions. A widely used form of customer's voice market research...
Know Your Customer (KYC) guidelines and regulations in financial services require professionals to verify the identity, suitability, and risks involved...
meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers...
Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages...
Marketing is the act of satisfying and retaining customers. It is one of the primary components of business management and commerce. Marketing is typically...
companies and departments from their customer base. To some extent, data collection from customers intrudes into customer privacy, the exact limits to the...
Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes...
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers...
Customer development is a formal methodology for building startups and new corporate ventures. It is one of the three parts that make up a lean startup...
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Companies often use customer...
Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer...
"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by...
A customer engineer (CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally...
Customer demand planning (CDP) is a business-planning process that enables sales teams to develop demand forecasts as input to service-planning processes...
Customer equity is the total combined customer lifetime values of all of the company's customers. It is calculated by multiplying the number of customers...
Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive...
Unique, fixed customer codes were used by Boeing Commercial Airplanes to denote the original customer for airframes produced as part of Boeing's 7x7 family...
Customer acquisition cost (CAC) is the cost of winning a customer to purchase a product or service. As an important unit economic, customer acquisition...
In marketing, customer lifetime value (CLV or often CLTV), lifetime customer value (LCV), or life-time value (LTV) is a prognostication of the net profit...
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