Review of a product or service by a customer who has uses that product or service
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A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.
A customerreview is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer...
business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,...
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using...
ConsumerAffairs is an American customerreview and consumer news platform that provides information for purchasing decisions around major life changes...
meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience...
the product. Hence customer feedback must be taken. Online platforms like chat rooms, blogs, discussion forums, and customerreview boards can be used...
Customer experience is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including...
Customer Alliance is a software company based in Berlin, Germany. It offers a cloud-based platform for customerreviews and feedback management and analysis...
"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by...
Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various...
results. Ethical grey areas include mug shot removal sites, astroturfing customerreview sites, censoring complaints, and using search engine optimization tactics...
A single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed...
neuroscience, and machine learning and use customer relationship management (CRM) databases for analysis of customer patterns. The extensive data produced...
provider is charged a commission on the sales. An online customerreview system enables potential customers to assess the quality of tour providers. Additionally...
of-person to online travel agencies gives the customer more power in planning their trip. The increase in review websites has also had a huge impact on the...
professional certification schemes or free market mechanisms such as customerreview sites. Traditionally, occupations in the crafts professions and in...
companies and departments from their customer base. To some extent, data collection from customers intrudes into customer privacy, the exact limits to the...
which new customer requirements can be adopted. Other elements of extreme programming include programming in pairs or doing extensive code review, unit testing...
review of The Mountain Youth Three Wolf Moon Short S". Amazon.com. Archived from the original on 2012-11-09. Retrieved 2013-02-04. "CustomerReviews:...
marketplace trust, State Farm has a customerreview rating of 1.17/5, the average out of over 1,000 customerreviews. Illinois portal Companies portal Desjardins...
have become 'go to' places for individuals who are seeking other customersreviews/testimonials about a particular business. To put the growth of this...
management program would need to use a customer relationship management system (CRM).[citation needed] According to a DM Review magazine article by Claudia Imhoff...
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers...
information. Sentiment analysis is widely applied to voice of the customer materials such as reviews and survey responses, online and social media, and healthcare...
learn about their actual and potential customers. The system enables users to easily compare many different reviews of the same work. Many of these systems...
especially the customerreview, to great success; Joshua Porter, author of Designing for the Social Web, writes: At Amazon, customerreviews act like a magnet...
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