Fixed set of visual exercises for troubleshooting issues related to quality
Examples
Cause-and-effect diagram
Check sheet
Control chart
Histogram
Pareto chart
Scatter diagram
Flow chart
Run chart
The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality.[1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.[2]
^Montgomery 2005, p. 148.
^Ishikawa 1985, p. 198: "From my past experience as much as ninety percent of all problems within a company can be solved by means of these tools."
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