A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location. Virtual help desks allow IT reps to virtually access end systems through support sessions where they can diagnose and fix computer issues quickly. This eliminates in-person customer service calls and/or ineffective phone-only tech support sessions, making the help desk more efficient.
Another objective of the virtual help desk is to improve IT resource management and save organization's money by increasing IT support efficiencies. Through an enhanced ability to allocate resources, IT organizations have the flexibility to create new ways of using its technical support knowledgebase. This technology usually requires a software implementation and support contract.
A virtualhelpdesk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues...
Comparison of remote desktop software Remote desktop software Virtualhelpdesk By Steve Ragan, The Tech Herald. "Symark and BeyondTrust – best acquisition...
RescueAssist by LogMeIn. Technical support Remote desktop software Service deskVirtualhelpdesk Software as a service Natalie Gagliordi (February 13, 2018). "LogMeIn...
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions...
work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the...
multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the...
conference rooms, desk space, mailboxes, printing and faxing at a permanent address, which are owned and maintained by the virtual office provider or...
such as dstnt, Laserdisc Visions, New Dreams Ltd., Virtual Information Desk, and PrismCorp Virtual Enterprises. Langley played a prominent role in the...
A mixing console or mixing desk is an electronic device for mixing audio signals, used in sound recording and reproduction and sound reinforcement systems...
The Drama Desk Award is an annual prize recognizing excellence in New York theatre. First bestowed in 1955 as the Vernon Rice Award, the prize initially...
are also known as helpdesks often arrange their technical support structure as a three-tier (plus two) system: Tier 1: Basic helpdesk – initial point...
work expands reference services from the physical reference desk to a "virtual" reference desk where the patron could be writing from home, work or a variety...
Windows". com0com.sourceforge.net. Retrieved 2020-08-15. "Setting up Portshare serial port redirection for Linux". Opengear HelpDesk. Retrieved 2020-08-15....
computer designed for regular use at a stationary location on or near a desk (as opposed to a portable computer) due to its size and power requirements...
Consulting firms can also help companies transition to a virtual workplace if needed. The latest technology evolution in the space is virtual office software which...
virtual booths. The virtual booths often reflect the imagery of a real-world tradeshow booth with desks and displays (this similarity helps users relate to...
ready-to-eat food (e.g., direct from a home-kitchen, restaurant, or a virtual restaurant) or food that has not been specially prepared for direct consumption...
learning platform with courses focused on Salesforce technologies. Desk.com was a SaaS helpdesk and customer support product that was acquired by Salesforce...
long been used is in customer service and support, with various sorts of virtual assistants. Companies spanning a wide range of industries have begun using...
vDesk is a Desktop virtualization product from RingCube Technologies. vDesk is a client virtualization or virtual workspace platform which virtualizes...
posters, billboards and trade show displays. A virtual page for printing has a predesignated size of virtual printing material and can be viewed on a monitor...
though queries mutate and may later take place at a physical reference desk. Virtual reference services can be conducted in internet chat, videoconferencing...
interfaces to help users interact more easily with the computer. The desktop metaphor treats the computer monitor as if it is the top of the user's desk, upon...
only supportable standardized boot images are used. Troubleshooting and helpdesk functions employ standardized tests to identify the source of problems:...
transference orb placed on the desk of his office and chants, "Forces of Darkness, empower me! Take me back to my virtual reality!" As the blinds behind...
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