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In big organizations, shadow IT refers to information technology (IT) systems deployed by departments other than the central IT department, to bypass[1] limitations and restrictions that have been imposed by central information systems.[2] While it can promote innovation and productivity, shadow IT introduces security risks and compliance concerns, especially when such systems are not aligned with corporate governance.[3]
^Handel, Mark J.; Poltrock, Steven (2011). "Working around official applications: experiences from a large engineering project". CSCW '11: Proceedings of the ACM 2011 conference on Computer supported cooperative work. pp. 309–312. doi:10.1145/1958824.1958870. S2CID 2038883.[1]
^Newell, Sue; Wagner, Eric; David, Gary (2006). Clumsy Information Systems: A Critical Review of Enterprise Systems. Agile Information Systems: Conceptualization, Construction, and Management. p. 163. ISBN 1136430482.
^Kopper, Andreas; Westner, Markus; Strahringer, Susanne (2020-06-01). "From Shadow IT to Business-managed IT: a qualitative comparative analysis to determine configurations for successful management of IT by business entities". Information Systems and e-Business Management. 18 (2): 209–257. doi:10.1007/s10257-020-00472-6. hdl:10419/288329. ISSN 1617-9854.
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