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Service assurance information


Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience.

The practice of service assurance enables CSPs to identify faults in the network and resolve these issues in a timely manner so as to minimize service downtime. The practice also includes policies and processes to proactively pinpoint, diagnose and resolve service quality degradations or device malfunctions before subscribers are impacted.

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Service assurance

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Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services...

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Assurance services

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Assurance service is an independent professional service, typically provided by Chartered or Certified Public Accountants or Chartered Certified Accountants...

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Assurance

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Christian doctrine Assurance services, offered by accountancy firms Life assurance, an insurance on human life Quality assurance Assurance IQ, Inc., a subsidiary...

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Quality assurance

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Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product(s)...

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Customer Service Assurance

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Customer Service Assurance (CSA) in telecom and Internet services means the collection of Communications Service Provider (CSP) customer usage information...

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Service Assurance Agent

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initially developed by Cisco Systems. IP SLA was previously known as Service Assurance Agent (SAA) or Response Time Reporter (RTR). IP SLA is used to track...

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Customer service

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management Customer satisfaction Customer Service Assurance Customer service representative Customer service training Demand chain Interactive voice response...

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NetScout Systems

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strategic progress by enabling the company to offer [...] innovative service assurance and cyber security solutions" and adds new employees to NetScout....

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Web Cache Communication Protocol

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real-time. It has built-in load balancing, scaling, fault tolerance, and service-assurance (failsafe) mechanisms. Cisco IOS Release 12.1 and later releases allow...

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ISAE 3402

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Standard on Assurance Engagements (ISAE) 3402, titled Assurance Reports on Controls at a Service Organization, is an international assurance standard that...

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IT network assurance

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or performance data. Network Assurance is closely related to the topic of Service assurance, which is primarily for service providers and telecommunication...

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Operations support system

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management systems Service delivery Service fulfillment, including the network inventory, activation and provisioning Service assurance Customer care Before...

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Assurance Wireless

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Assurance Wireless is a telephone service subsidized by the federal Lifeline Assistance program, a government benefit program supported by the federal...

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Canada Life

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The Canada Life Assurance Company (French: La Compagnie d'Assurance du Canada sur la Vie), commonly known as Canada Life (Canada-Vie), is an insurance...

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Software quality assurance

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Software quality assurance (SQA) is a means and practice of monitoring all software engineering processes, methods, and work products to ensure compliance...

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Service fulfillment

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expectations in today's market is not the exclusive domain of service assurance. Service fulfillment plays a critical role as well in ensuring a "first...

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Radcom Ltd

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RADCOM is a provider of quality monitoring and service assurance software for telecommunications carriers, founded in 1991. RADCOM's U.S. headquarters...

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USS Assurance

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1958. USNS Assurance (T-AGOS-5), an ocean surveillance ship delivered to the Military Sealift Command on 1 May 1985, taken out of service in 1995, and...

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Anritsu

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Tokyo Stock Exchange since 1968. Products include network call trace, service assurance, customer experience management, microwave, radio frequency (RF),...

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Wily Technology

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in March 2006, and CA Wily Technology is now a division of CA's Service Assurance business unit. Wily was founded in 1998 by Lew Cirne. The Wily name...

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Prudential plc

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Prudential, Investment, Loan, and Assurance Association and in September 1848 changed its name to The Prudential Mutual Assurance, Investment, and Loan Association...

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SAA

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Atlantic Anomaly, a magnetic anomaly in the South Atlantic Ocean Service Assurance Agent, used for Network Management Stateless Address Autoconfiguration;...

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PwC

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into the following three service lines (the 2017 revenue shares are listed in parentheses): Assurance (41%) – Assurance services are those typically associated...

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Engineering Services Examination

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The Engineering Services Examination (ESE) is an annual combined standardized exam conducted by the Union Public Service Commission (UPSC) to recruit officers...

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Eide Bailly LLP

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professional services firm headquartered in Fargo, North Dakota, although incorporated in Minnesota. It primarily provides tax services, assurance (which includes...

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Identity assurance

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Identity assurance in the context of federated identity management is the ability for a party to determine, with some level of certainty, that an electronic...

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EMASS

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Enterprise Mission Assurance Support Service (eMASS) is a service-oriented computer application that supports Information Assurance (IA) program management...

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New India Assurance

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The New India Assurance Co. Ltd. (NIA) is an Indian public sector insurance company owned by the Government of India and administered by the Ministry...

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Evaluation Assurance Level

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The Evaluation Assurance Level (EAL1 through EAL7) of an IT product or system is a numerical grade assigned following the completion of a Common Criteria...

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