Multicultural and diversity management information
The concept of multicultural and diversity management encompasses acceptance and respect, recognition and valuing of individual differences. Diversity is defined as differences between people, that can include dimensions of race, ethnicity, gender, socioeconomic status, age, physical abilities, religious beliefs, political beliefs, or other ideologies. Multiculturalism refers to the existence of linguistically, culturally and ethnically diverse segments in an organisation.
Ongoing globalization, increasing scale of migration, demographic changes, emerging markets and technology evolution lead to continuous change of the labor environment of contemporary organisations. The necessity of managing diversity and multiculturalism goes far beyond human resource management. Organisations can benefit from it with an increased level of innovation, improved employee engagement, better customer relationships and satisfaction, increases in operating profit and market share, and by achieving competitive advantage in the market.
Diversity management is defined as, "the strategic alignment of workforce heterogeneity to include and value each employee equally on the basis of their diverse characteristics, and to leverage organisational diversity to enhance organisational justice and achieve better business outcomes."[1] This has a strong focus on policies and programs that allows a company to fit people into an organisation. It is centered on surface-level differences and integration that centers on the company-specific culture. Typically, the company that uses multicultural and diversity management does not focus on minimizing the challenges within the cultures; rather they attract various employees and find methods to assimilate them into the company culture.
Diversity management can be described using the ethic model where culture is learned from an outsider's perspective through surface level observations. It focuses on creating module procedures and policies to assimilate new workers into the content company's culture of origin, which does not support the integrations of individual skills and offerings.[2]
^"Cross-cultural and diversity management intersections: lessons for attracting and retaining international assignees". ResearchGate. Retrieved 2019-03-29.
^"Two Views of Culture: Etic & Emic | Cultural Anthropology". courses.lumenlearning.com. Retrieved 2019-03-29.
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