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Do Not Call Register information


The Australian national Do Not Call Register scheme was set up in Australia to regulate the activities of telemarketers who make unsolicited telephone calls to private individuals or who send unsolicited faxes. The scheme is free and applies to home, mobile or fax numbers. A number of categories of organisations are exempt from the Register prohibitions, including government bodies, registered political parties, MPs, political candidates, charities and educational organisations. As of April 2013, the Register had 8.5 million numbers listed.[1]

The Australian Communications and Media Authority (ACMA) is responsible for establishing and overseeing the Register and enforces compliance with the DNCR Act and related industry standards. In September 2014, Salmat was awarded the contract to operate the Register, commencing in mid-2015.[2]

Members of the public can make complaints about telemarketing calls and marketing faxes to ACMA, which may also conduct formal investigations and take enforcement action.[3]

The Do Not Call Register scheme gives Australians the opportunity to 'opt-out' of receiving most telemarketing calls and marketing faxes. It is against the law for telemarketers to make unsolicited calls or to send marketing faxes to a number on the register without consent. The best way a telemarketer or fax marketer can ensure they comply with the DNCR Act is to check their list against the register at least every 30 days, prior to making marketing calls or faxes.

  1. ^ "Do Not Call registrations: now eight years". Do Not Call Register. 16 April 2013. Archived from the original on 5 August 2013.
  2. ^ Cite error: The named reference Salmatnamed was invoked but never defined (see the help page).
  3. ^ "DNCR: approach to telemarketing compliance". Australian Communications and Media Authority. 7 May 2013. Archived from the original on 13 July 2013.

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