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In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the remote support applications also provide features like file transfer, desktop sharing, file synchronization, command line or guest accessibility.
technology (IT), remotesupport tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from...
issue and to which level. A common support structure revolves around a three-tiered technical support system. Remote computer repair is a method for troubleshooting...
internally within IBM providing service support to IBM field personnel and customers. The acronym RETAIN stands for Remote Technical Assistance Information Network...
addition to regular username/password for authorizing for the remote session, RDC also supports using smart cards for authorization. RDC 6.0 was released...
Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect...
Microsoft Windows PCs and macOS. In 2019, support for Android and iOS devices was eventually added. Support for remote play of PlayStation 5 games to other...
that develops, markets, and supports a family of privileged identity management / access management (PIM/PAM), privileged remote access, and vulnerability...
hosts remote access, such as for remotesupport and system administration, a server package is downloaded. A Chromium-based browser that supports Chromium...
application. It offers remote control, file transfer, and VPN functionality. AnyDesk is often used in technical support scams and other remote access scams. AnyDesk...
of remote-desktop software and remotesupport software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers...
RescueAssist) is a cloud-based remotesupport platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's...
Remote work (also called telecommuting, telework, work from home—or WFH as an initialism, hybrid work, and other terms) is the practice of working from...
and remote control software, and control many headless computers. The duplicate desktop mode is useful for user support and education. Remote control...
files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio...
Remote sensing is the acquisition of information about an object or phenomenon without making physical contact with the object, in contrast to in situ...
In distributed computing, a remote procedure call (RPC) is when a computer program causes a procedure (subroutine) to execute in a different address space...
TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. It was first released in 2005...
In electronics, a remote control (also known as a remote or clicker) is an electronic device used to operate another device from a distance, usually wirelessly...
Windows XP as Remote Assistance and based on Remote Desktop technologies. Remote Assistance in Windows XP is integrated into the Help and Support Centre UI...
The Siri Remote (known as the Apple TV Remote in regions where Siri is not supported) is a remote control released by Apple with the Siri-capable fourth...
the Internet. Remote Utilities Agent was introduced with the release of version 5.1 which works as a program module for spontaneous support that runs without...
add-on to their RMM Software IssueNet in order to assist in providing remotesupport to end users. They later began distributing the software as a standalone...
its unique features, not supported by other gaming controllers. The Wii's successor console, the Wii U, supports the Wii Remote and its peripherals in games...
Remote viewing (RV) is the practice of seeking impressions about a distant or unseen subject, purportedly sensing with the mind. A remote viewer is expected...
NetSupport Manager is a Windows-centric cross-platform remote control software, allowing remote screen control and systems management from a Windows or...
iPod Touches as alternative remote control devices to the Apple Remote. In September 2015, Apple discontinued iTunes support for the first-generation Apple...
on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely...
commercial remote database management systems (RDBMSs) (including Oracle, Rdb, NonStop SQL and Teradata), this standard has not found commercial support from...