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Problem management information


Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service. The primary objectives of problem management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize the impact of incidents that cannot be prevented. ITIL defines a problem as the cause of one or more incidents.

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Problem management

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Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service. The primary objectives...

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Wicked problem

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In planning and policy, a wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements...

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Management

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as "management science" (but distinct from Taylor's scientific management), attempts to take a scientific approach to solving decision problems and can...

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C10k problem

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The C10k problem is the problem of optimizing network sockets to handle a large number of clients at the same time. The name C10k is a numeronym for concurrently...

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Trolley problem

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The trolley problem is a series of thought experiments in ethics, psychology and artificial intelligence involving stylized ethical dilemmas of whether...

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Seagull management

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Seagull management is a management style wherein a manager only interacts with employees when suspecting that a problem has arisen. The perception is...

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Problem solving

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Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from...

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Root cause analysis

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cause of the problem rather than its effects. Root cause analysis is often used in proactive management to identify the root cause of a problem, that is,...

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Management science

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Management science (or managerial science) is a wide and interdisciplinary study of solving complex problems and making strategic decisions as it pertains...

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Engineering management

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techniques applied to business management systems. Engineering management is a career that brings together the technological problem-solving ability of engineering...

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Technical support

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typically handle straightforward and simple problems while "possibly using some kind of knowledge management tool." This includes troubleshooting methods...

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Rapid problem resolution diagnosis

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fully documented version produced in 1995. Early versions included problem management guidance but this was removed over time as the method became more...

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Closure problem

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network flows", Management Science, 17 (3): 200–207, doi:10.1287/mnsc.17.3.200. Balinski, M. L. (1970), "On a selection problem", Management Science, 17 (3):...

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Performance engineering

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within three areas: service level management, capacity management, and problem management. In the service level management area, performance engineering is...

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Knapsack problem

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The knapsack problem is the following problem in combinatorial optimization: Given a set of items, each with a weight and a value, determine which items...

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Anger management

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addressed. The ideal goal of anger management is to control and regulate anger so that it does not result in problems. Anger is an active emotion that calls...

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Operations research

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and meaningful management decisions by arriving at optimal or near-optimal solutions to sometimes complex decision problems. Management scientists help...

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Eight disciplines problem solving

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System Problems: Modify the management systems, operation systems, practices, and procedures to prevent recurrence of this and similar problems. D8: Congratulate...

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Stress management

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headaches, chest pain, fatigue, and sleep problems, as well as depression. The process of stress management is named as one of the keys to a happy and...

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Team building

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and problem-solving approaches problems. One-to-one meetings has been successful in some organizations. The International Journal of Management and Entrepreneurship...

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Business administration

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organization. The administration of a business includes the performance or management of business operations and decision-making, as well as the efficient organization...

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Service blueprint

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tasks to undertake and how to schedule them. If loop-backs present a problem, management can assist employees to clarify roles and tasks by focusing on their...

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PMR

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television channel in Transnistria Problem management record, another term for "problem record" in problem management Preventive Maintenance Report, for...

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Graduate Management Admission Test

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The Graduate Management Admission Council (GMAC) owns and operates the test, and states that the GMAT assesses analytical writing and problem-solving abilities...

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Management consulting

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improvement services. Management consultants often bring their own proprietary methodologies or frameworks to guide the identification of problems and to serve...

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Community management

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don't prefer this management style. Main problems of community management, specifically related to water management, consist of potential maintenance issues...

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