Not to be confused with New Public Administration.
This article is written like a personal reflection, personal essay, or argumentative essay that states a Wikipedia editor's personal feelings or presents an original argument about a topic. Please help improve it by rewriting it in an encyclopedic style.(January 2021) (Learn how and when to remove this message)
This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Find sources: "New Public Management" – news · newspapers · books · scholar · JSTOR(January 2021) (Learn how and when to remove this message)
New Public Management (NPM) is an approach to running public service organizations that is used in government and public service institutions and agencies, at both sub-national and national levels. The term was first introduced by academics in the UK and Australia[1][full citation needed] to describe approaches that were developed during the 1980s as part of an effort to make the public service more "businesslike" and to improve its efficiency by using private sector management models.
As with the private sector, which focuses on customer service, NPM reforms often focused on the "centrality of citizens who were the recipient of the services or customers to the public sector".[2] NPM reformers experimented with using decentralized service delivery models, to give local agencies more freedom in how they delivered programs or services. In some cases, NPM reforms that used e-government consolidated a program or service to a central location to reduce costs. Some governments tried using quasi-market structures, so that the public sector would have to compete against the private sector (notably in the UK, in health care).[2] Key themes in NPM were "financial control, value for money, increasing efficiency ..., identifying and setting targets and continuance monitoring of performance, handing over ... power to the senior management" executives. Performance was assessed with audits, benchmarks and performance evaluations. Some NPM reforms used private sector companies to deliver what were formerly public services.[2]
NPM advocates in some countries worked to remove "collective agreements [in favour of] ... individual rewards packages at senior levels combined with short term contracts" and introduce private sector-style corporate governance, including using a Board of Directors approach to strategic guidance for public organizations.[2] While NPM approaches have been used in many countries around the world, NPM is particularly associated with the most industrialized OECD nations such as the United Kingdom, Australia and the United States of America. NPM advocates focus on using approaches from the private sector – the corporate or business world–which can be successfully applied in the public sector and in a public administration context. NPM approaches have been used to reform the public sector, its policies and its programs. NPM advocates claim that it is a more efficient and effective means of attaining the same outcome.
In NPM, citizens are viewed as "customers" and public servants are viewed as public managers. NPM tries to realign the relationship between public service managers and their political superiors by making a parallel relationship between the two. Under NPM, public managers have incentive-based motivation such as pay-for-performance, and clear performance targets are often set, which are assessed by using performance evaluations. As well, managers in an NPM paradigm may have greater discretion and freedom as to how they go about achieving the goals set for them. This NPM approach is contrasted with the traditional public administration model, in which institutional decision-making, policy-making and public service delivery is guided by regulations, legislation and administrative procedures.
NPM reforms use approaches such as disaggregation, customer satisfaction initiatives, customer service efforts, applying an entrepreneurial spirit to public service, and introducing innovations. The NPM system allows "the expert manager to have a greater discretion".[3][4] "Public Managers under the New Public Management reforms can provide a range of choices from which customers can choose, including the right to opt out of the service delivery system completely".[5]
^Hood, Christopher (1 March 1991). "A Public Management for all Seasons?". Public Administration. 69 (1): 3–19. doi:10.1111/j.1467-9299.1991.tb00779.x. and Hood and Jackson 1991
^ abcd"New Public Management Model".
^Farazmand, Ali (February 2, 2006). "New Public Management". Handbook of Globalization, Governance, and Public Administration: 888.
^Barzelay (2001). The New Public Management: Improving Research and Policy Dialogue. Russell Sage Foundation. ISBN 9780520224438.
^Kaboolian, Linda (1998). The New Public Management: Challenging the Boundaries of the Management vs. Administration Debate. Public Administration Review.
and 26 Related for: New Public Management information
NewPublicManagement (NPM) is an approach to running public service organizations that is used in government and public service institutions and agencies...
NewPublic Administration, a pivotal movement within the discipline today. Public administration encompasses the execution, oversight, and management...
(crisis management), managing internal communications, and marketing activities like brand awareness and event management. Success in the field of public relations...
These are: 1. Citizen's Empowerment: One of the key components of NewPublicManagement is citizen empowerment. NPM ensures the citizen's freedom of choice...
favor of a market-based model of public organization. NewPublicManagement Theory In the 1980s, the NewPublicManagement Theory (NPM) was created to make...
body through business administration, nonprofit management, or the political science sub-field of public administration respectively. It is the process...
emphasis on the issues of public services. This program covers principles of public administration, policy development, and management. Graduates can work in...
of public/private partnerships. New Zealand governments hire in expertise to complement the advice of professional public servants. While management consultants...
The New York Public Library (NYPL) is a public library system in New York City. With nearly 53 million items and 92 locations, the New York Public Library...
1978 NewPublicManagement Right to Public Services legislation The Odisha Right to Public Services Act, 2012 SGI Europe United Nations Public Service...
ISBN 978-0415589826 Ewalt, J. G. 2001. Theories of Governance and NewPublicManagement: Links to Understanding Welfare Policy Implementation. Paper Presented...
Management invests in public equity and fixed income markets around the world. In 1993, David Tepper and Jack Walton, founded Appaloosa Management, an employee-owned...
administration, healthcare management or hospital management is the field relating to leadership, management, and administration of public health systems, health...
Visakhapatnam Jammu The Indian Institutes of Management (IIMs) are Centrally Funded Business Schools for management offering undergraduate, postgraduate, doctoral...
public health and public policy. Several universities offer dedicated master's degrees in knowledge management. Many large companies, public institutions,...
cloud data management and data security company based in Palo Alto, California, founded in January 2014. The company is listed on the New York Stock Exchange...
Reputation management, originally a public relations term, refers to the influencing, controlling, enhancing, or concealing of an individual's or group's...
Human resource management in public administration concerns human resource management as it applies specifically to the field of public administration...
Human Resource Management. The following holidays are observed by the majority of US businesses with paid time off: New Year's Day, New Year's Eve, Memorial...
Engineering management or Management Engineering (Mandarin: 經營工學 / 经营工学, Japanese: 経営工学, Korean: 경영공학) is applied engineering. It is the application of...
management: Public leadership under pressure. New York: Cambridge University Press. Helsloot, IRA (2007). "The Politics of Crisis Management: Public Leadership...
business management techniques to public functions, or as a precursor to partial or full privatization. The move towards neoliberal economic reform and New Public...
In management accounting or managerial accounting, managers use accounting information in decision-making and to assist in the management and performance...
(EMEA), and the Asia Pacific Japan (APJ) region. It is a publicly traded company on the New York Stock Exchange and Toronto Stock Exchange. Dayforce is...
Global Information
