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Lean government refers to the application of Lean Manufacturing (also known as "Lean") principles and methods to both identify and then implement the most efficient, value added way to provide government services. Government agencies have found that when Lean is implemented, they see an improved understanding of how their own processes work, that it facilitates the quick identification and implementation of improvements and that it builds a culture of continuous improvement.[1]
Lean for government focuses on governing and serving citizens with respect and continuously improving service delivery by cutting out "waste" and "inefficiency" in processes; this in turn will result in better services overall, engaged civil servants as well as more value for tax-supported programs and services. Generally, proponents also see a lean government as a mean to expand the capacity of government to provide more services per unit of investment.[2]
^See U.S. Environmental Protection Agency (March 2008) and Graham Richard (2008).
^Ken Miller, " The Promise of Going Lean", Governing, May 21, 2009.
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