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Set of practices for Information Technology (IT) development, management and support.
The Information Technology Infrastructure Library (ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.[1]
ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It was designed to allow organizations to establish a baseline.
It is used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ITIL compliance in an organization. Certification in ITIL is only available to individuals and not organizations. Since 2021, the ITIL trademark has been owned by PeopleCert.[2]
^"it-infrastructure-library". www.ibm.com. Archived from the original on 21 April 2021. Retrieved 21 April 2021.
^"PeopleCert completes Axelos acquisition". PeopleCert. Retrieved 21 June 2021.
The Information Technology Infrastructure Library (ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and...
Look up itil in Wiktionary, the free dictionary. Itil may refer to: Atil or Itil, the ancient capital of Khazaria Itil (river) or Volga, the longest river...
similarities to that of ITIL version 2, since BS 15000 (precursor of ISO/IEC 20000) and ITIL were mutually aligned up to version 2 of ITIL. ISO/IEC 20000 defines...
the Itil's origin with the Kama. Thus, a left tributary to the Kama was named the Aq Itil 'White Itil' which unites with the Kara Itil 'Black Itil' at...
specifically the ITIL framework, release management will be guided by ITIL concepts and principles. There are several formal ITIL processes that are...
which was also the source of other best practice methodologies such as ITIL®. The methodology was initially designed for the Department of Work and Pensions...
facilities), but also various software and network components. According to the ITIL Foundation Course Glossary, IT Infrastructure can also be termed as “All...
Monitor, Evaluate and Assess (MEA). The COBIT framework ties in with COSO, ITIL, BiSL, ISO 27000, CMMI, TOGAF and PMBOK. The framework helps companies follow...
breakup of the Soviet Union, Uritskogo Kazan became Itil Kazan in 1990 and participated in the IHL. Itil was only mildly successful, narrowly avoiding relegation...
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets...
framework was developed because ITIL proved inadequate for Application Management.[citation needed] At that time, ITIL lacked specific guidance for application...
ITIL security management describes the structured fitting of security into an organization. ITIL security management is based on the ISO 27001 standard...
types are recognized by the IT industry although specifically defined by ITIL and the U.S. Telecommunications Act of 1996. Type I: internal service provider...
this was removed over time as the method became more closely aligned to ITIL, and the method name was changed to Rapid Problem Resolution (RPR). RPR is...
Atil, also Itil, was the capital of the Khazar Khaganate from the mid-8th century to the late 10th century. Known to have been situated on the Silk Road...
Assessment Supporting ITIL“, released in 2009. A major upgrade of TIPA for ITIL took place in 2013 to align the framework with ITIL 2011. That upgrade has...
seen the Rus as they came on their merchant journeys and encamped by the Itil. I have never seen more perfect physical specimens, tall as date palms, blond...
practices such as the Microsoft Operations Framework (MOF) and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests. Service requests...
internal relationships are not considered as an option. Many authors in ITIL and Six Sigma methodologies define "internal customer" as an internal part...
An ITIL Visual Configuration Management Database (Visual CMDB) is a series of spreadsheet applications that integrates the CMDB with Change Management...
investigations automatically. The scope of ITIL is larger than that of integrated management. However, event correlation in ITIL is quite similar to event correlation...
technology is to blame. ITIL, framework with best practices for administering IT services and assets ITIL v3 Problem Management ITIL v3 Incident Management...
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