Consular assistance is help and advice provided by the diplomatic agents of a country to citizens of that country who are living or traveling overseas.
The diplomats may be honorary consuls, or members of the country's diplomatic service.
Such assistance may take the form of:
provision of replacement travel documents
advice and support in the case of an accident, serious illness, or death
advice and support to victims of serious crime overseas, and arranging for next-of-kin to be informed
visitation contact with incarcerated nationals
liaison with local police officials in the case of nationals abducted or missing overseas
loans to distressed travellers
help during crises, such as civil unrest and natural disasters
facilitating the overseas payment of social welfare benefits
registering citizen births abroad
providing a list of local doctors and lawyers for medical and/or legal issues
supervising their flag vessels in foreign harbours
Such assistance commonly does not extend to:
storing luggage or valuables
intervening in commercial disputes on behalf of their nationals
providing travel agency, banking, or postal services
money changing
translation and interpreting services
legal advice or advocacy
negotiation of special treatment, bail, or early release from prison
criminal investigation
employment services
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