Headquarters in the Jules Léger Building in Terrasses de la Chaudière
Agency overview
Formed
1904; 120 years ago (1904)[1]
Preceding
Canadian Transport Commission
Jurisdiction
Government of Canada
Headquarters
Gatineau, Quebec, Canada
Agency executive
France Pégeot, Chair and CEO (June 1, 2021)[2]
Website
www.otc-cta.gc.ca
The Canadian Transportation Agency (CTA; French: Office des transports du Canada, OTC) is the independent, quasi-judicial tribunal of the Government of Canada that makes decisions relating to federally-regulated modes of transportation (air, rail and marine). Its headquarters are in the Jules Léger Building (South) (Édifice Jules Léger (Sud)) in Terrasses de la Chaudière, Gatineau, Quebec.[3]
It is responsible for:
Dispute resolution: to resolve complaints about transportation services, fares, rates, and charges;
Accessibility: to ensure that the national transportation system is accessible, particularly to persons with disabilities; and
Economic regulation: to provide approvals and licences and to make decisions on matters involving federally regulated air, rail, and marine transportation.
The agency is divided into five branches: Chair's Office; Corporate Management Branch; Legal and Alternative Dispute Resolution Services Branch; Dispute Resolution Branch; Industry Regulation and Determinations Branch.
The agency is headed by five full-time members, including the chairman and chief executive officer, and the vice chairman.
^"At the Heart of Transportation: A Moving History". 12 June 2017.
^"Transport Minister Alghabra announces appointment of the Canadian Transportation Agency Chairperson". May 7, 2021.
^"Phone, email and mailing address | Canadian Transportation Agency". otc-cta.gc.ca. 3 June 2013. Archived from the original on May 24, 2018. Retrieved May 23, 2018.
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