A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers.[1][2][3] A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process.[2][3][4][5] The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change.[1][2] Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos.[6]
^ abWeske, M. (2012). "Chapter 1: Introduction". Business Process Management: Concepts, Languages, Architectures. Springer Science & Business Media. pp. 1–24. ISBN 9783642286162.
^ abcKirchmer, M. (2017). "Chapter 1: Business Process Management: What Is It and Why Do You Need It?". High Performance Through Business Process Management: Strategy Execution in a Digital World. Springer. pp. 1–28. ISBN 9783319512594.
^ abvon Scheel, H.; von Rosing, M.; Fonseca, M.; et al. (2014). "Phase 1: Process Concept Evolution". In von Rosing, M.; Scheer, A.-W.; von Scheel, H. (eds.). The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM. Vol. 1. Morgan Kaufmann. pp. 1–10. ISBN 9780128004722.
^Chen, M. (2012). "Chapter 8: BPR Methodologies: Methods and Tools". In Elzinga, D.J.; Gulledge, T.R.; Lee, C.-Y. (eds.). Business Process Engineering: Advancing the State of the Art. Springer Science & Business Media. pp. 187–212. ISBN 9781461550914.
^Chand, D.R.; Chircu, A.M. (2012). "Chapter 3: Business Process Modeling". In Elzinga, D.J.; Gulledge, T.R.; Lee, C.-Y. (eds.). Business Enterprise, Process, and Technology Management: Models and Applications. Springer Science & Business Media. pp. 187–212. ISBN 9781466602502.
^von Rosing, M.; Kemp, N.; Hove, M.; Ross, J.W. (2014). "Process Tagging - A Process Classification and Categorization Concept". In von Rosing, M.; Scheer, A.-W.; von Scheel, H. (eds.). The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM. Vol. 1. Morgan Kaufmann. pp. 123–172. ISBN 9780128004722.
A businessprocess, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in...
BusinessProcess Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business...
Businessprocess modeling (BPM), mainly used in businessprocess management; software development or systems engineering, is the action of capturing and...
optimize, and automate businessprocesses. Any combination of methods used to manage a company's businessprocesses is BPM. Processes can be structured and...
BusinessProcess Model and Notation (BPMN) is a graphical representation for specifying businessprocesses in a businessprocess model. Originally developed...
Businessprocess automation (BPA), also known as business automation, similar but separate from businessprocess management (BPM), is the technology-enabled...
Things called a process include: Businessprocess, activities that produce a specific service or product for customers Businessprocess modeling, activity...
Businessprocess mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process...
The Web Services BusinessProcess Execution Language (WS-BPEL), commonly known as BPEL (BusinessProcess Execution Language), is an OASIS standard executable...
Outsourcing is the act of a company relying on an external provider for a businessprocess that otherwise would be internal. Generally, it involves an agreement...
companies, with part of their shares being listed on public stock markets. Businessprocess management (BPM) is a holistic management approach focused on aligning...
information technology–businessprocess outsourcing (IT-BPO) industry. The industry is composed of eight sub-sectors, namely, knowledge process outsourcing and...
Businessprocess discovery (BPD) related to businessprocess management and process mining is a set of techniques that manually or automatically construct...
Businessprocess outsourcing to India refers to the businessprocess outsourcing services in the outsourcing industry in India, catering mainly to Western...
performance, but the "business case" is that better performance would improve customer satisfaction, require less task processing time, or reduce system...
Business administration is the administration of a commercial enterprise. It includes all aspects of overseeing and supervising the business operations...
Robotic process automation (RPA) is a form of businessprocess automation that is based on software robots (bots) or artificial intelligence (AI) agents...
production scheduling, process planning, workflow management, businessprocess reengineering, simulation, process realization, process modelling, and project...
Process management may refer to: Businessprocess management BusinessProcess Management Journal Dynamic businessprocess management International Conference...
profit. The process of business model construction and modification is also called business model innovation and forms a part of business strategy. In...
automated businessprocess discovery (ABPD) were used. Process mining techniques are often used when no formal description of the process can be obtained...
A Business information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information....
The concept of businessprocess orientation (BPO) is based upon the work of Deming (Walton, 1996), Porter (1985), Davenport and Short (1990), Hammer (1993...
development issues as well as current processes and IT systems. To evaluate actions to improve the operation of a business system. Again, this may require an...
In June 2005, the BusinessProcess Management Initiative (BPMI.org) and OMG announced the merger of their respective BusinessProcess Management (BPM)...
Businessprocess interoperability (BPI) is a property referring to the ability of diverse businessprocesses to work together, to so called "inter-operate"...
Global Information