Process of sharing information between employees within and outside a company
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Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company.[1][2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.[3] The way that people communicate and operate within a business is very vital to how successful the company will be in the business world. Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer. This internal and external communication can happen through verbal or non-verbal communication methods. Often these internal and external forms of communication come with barriers, which can prevent the receiver from understanding the information sent by the sender.
^Shelby, A. N. (1993-06-01). "Organizational, Business, Management, and Corporate Communication: An Analysis of Boundaries and Relationships". Journal of Business Communication. 30 (3): 241–267. doi:10.1177/002194369303000302. ISSN 0021-9436. S2CID 145516684.
^"BUSINESS COMMUNICATION | Handy Answer: The Handy Communication Answer Book - Credo Reference". search.credoreference.com. Retrieved 2019-10-23.
^Conrad, David; Newberry, Robert (2012-01-01). "Identification and Instruction of Important Business Communication Skills for Graduate Business Education". Journal of Education for Business. 87 (2): 112–120. doi:10.1080/08832323.2011.576280. ISSN 0883-2323. S2CID 62762871.
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