A business capability model or business capability map (BCM) provides structured graphical representations of all organizational business capabilities, their relationship and hierarchy.[1][2][3]
^Scott, J. (2009) "Business Capability Maps: The Missing Link Between Business Strategy and IT Action", Architecture and Governance Magazine, Vol. 5, No. 9, pp. 1-4.
^Swindell, A. (2014) "Business Capability Models: Why You Might Be Missing Out on Better Business Outcomes", Architecture and Governance Magazine, Vol. 10, No. 2, pp. 3-7.
^Khosroshahi, P. A., Hauder, M., Volkert, S., Matthes, F. and Gernegross, M. (2018) "Business Capability Maps: Current Practices and Use Cases for Enterprise Architecture Management", In: Bui, T. X. (ed.) Proceedings of the 51st Hawaii International Conference on System Sciences, Big Island, HI: IEEE, pp. 4603-4612.
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