Underpinned by Statute: Estate Agency: December 21, 2007 (2007-12-21)[1]
Letting Agency and property management Agents: October 1, 2004 (2004-10-01)[2]
Type
Ombudsman
Headquarters
Salisbury
Location
United Kingdom
The Property Ombudsman
Rebecca Marsh
Website
www.tpos.co.uk
The Property Ombudsman (TPO) scheme is an ombudsman in the United Kingdom. It has been providing consumers and property agents with an alternative dispute resolution service since 1990.[3][4]
The scheme was underpinned by statute in 2007 (estate agents) and 2014 (letting and managing agents) and approved by the UK government to help consumers settle their disputes with property businesses such as estate agents, letting agents and property management agents.[5][6]
^[1] at legislation.gov.uk
^[2] at legislation.gov.uk
^"Companies House - Free Company Information".
^"TPOS - About us page".
^"Which? - How to complain about your property agent".
^"TPOS - Consumer Frequently Asked Questions".
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