Accounts receivable management, customer relationship management, back office solutions[buzzword]
Founded
1926[1]
Headquarters
Horsham, Pennsylvania
,
United States
Number of locations
Over 100 globally
Key people
Jay King (Co-Head) Tim Galloway (Co-Head) Pete Grandelli (Senior Vice President, Strategic Business Units) Tony L'Abbate (Senior Vice President, ARM Operations Control) John "Duffy" Campbell (President, Global Sales & Marketing) Robert DiSante (Senior Vice President, International Division)
Owner
One Equity Partners
Number of employees
~43,000 (2011)
Website
ncogroup.com
NCO Group, Inc., based in Horsham, Pennsylvania, United States,[2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions[buzzword] for its clients. Founded in 1926, it was a publicly traded company (Nasdaq: NCOG) from 1996 through 2006, when it was purchased by One Equity Partners (OEP), the private investment arm of JP Morgan Chase & Co., and other co-investors.[3]
In 2004, NCO was fined by the United States Federal Trade Commission for violations of the Fair Credit Reporting Act for improper reporting of consumers' debt information.[4]
NCO employs approximately 30,000 people in over 100 locations around the globe,[5] through its many subsidiaries, including NCO Financial Systems, Inc., NCO Customer Management, Inc., Transworld Systems, Inc., University Accounting Services LLC, and Systems & Service Technologies, Inc. In 2008, NCO acquired a large ARM competitor, Outsourcing Solutions Inc. (OSI).[6] In 2010, NCO reported total revenues of $1.6 billion.[7]
In 2012, NCO and APAC Customer Services merged to form Expert Global Solutions.[8]
^NCO Group Profile
^NCO Group Fact Sheet Archived 2010-11-27 at the Wayback Machine
^One Equity Partners acquires NCO Group, Inc.
^FTC ruling
^NCO Fact Sheet Archived 2010-11-27 at the Wayback Machine
^insideARM.com | March 3, 2008|NCO Group Completes Acquisition of OSI
^NCO Group Announces Fourth Quarter and Full Year 2010 Results
^NCO GROUP ANNOUNCES COMPLETION OF APAC MERGER AND REFINANCING
NCOGroup, Inc., based in Horsham, Pennsylvania, United States, is a business process outsourcing company and collection agency that provides accounts...
Look up NCO in Wiktionary, the free dictionary. NCO may refer to: NCOGroup, an international corporation National Children's Orchestra of Great Britain...
formerly NCOGroup), based in Plano, Texas, was a privately owned business process outsourcing company. It is a holding company for NCOGroup and APAC...
deputy), is a rank of the higher non-commissioned officers rank group (also staff NCOgroup) in the Austrian Bundesheer and Imperial German Army. In 1915...
Solutions InfoCision Management Corporation Inktel Direct iQor Minacs NCOGroup One World Direct Qualfon Sitel Sykes Enterprises SupportSave Tech Mahindra...
Athletic Meadows Frozen Custard Mellon Financial Natrona Bottling Company NCOGroup New Era Tickets New Penn (trucking) Penn National Gaming Pep Boys Manny...
Raffaele Cutolo, in the region of Campania. It was also known by the initials NCO. The organization was established with the purpose of renewing the old rural...
principle, there should be no distinction between reserve and active ranks, and NCOs and reserve officers can be promoted in reserve, up to everstiluutnantti...
NCOS is the graphical user interface-based operating system developed for use in Oracle Corporation's Network Computers, which are discontinued. It was...
(-OCN) and isocyanate (-NCO) groups have a related structure. The nitrile (-CN) and isocyanide (-NC) groups. The functional group fulminate (-ONC) corresponds...
atoms and silver atoms. There also exists a structure NCO / \ Ni Ni \ / OCN in which the Ni-N-C group is bent. Infrared spectroscopy has been used extensively...
first sergeants served as senior NCOs at the company/battery/troop level, master sergeants held positions as the senior NCO in their MOS at battalion/squadron...
established in the 1990s, replacing the Non-commissioned Officer (NCO) Preparatory Course and NCO Leadership School. Senior airmen with 36 months time in service...
then added to produce a polyurethane dispersed in water with no free NCOgroups but with polyurethane and polyurea segments. Dytek A is commonly used...
professional NCOs of the assignment group M BUO 1 (Stabsunteroffiziere, staff NCO's), followed by the assignment group M BUO 2 (Unteroffiziere, NCO's). In the...
by its two reactive isocyanate groups, exhibiting differences in reactivity between primary and secondary NCOgroups. This unique property ensures high...
outflow (NCO) is the net flow of funds being invested abroad by a country during a certain period of time (usually a year). A positive NCO means that...
military, a squad leader or squad commander is a non-commissioned officer (NCO) who leads a squad of typically nine Soldiers (U.S. Army: squad leader and...
Urethane alkyds are manufactured by reacting the OH groups residual on the alkyd with NCOgroups from an isocyanate often TDI. By adding certain modifying...
man the CJSOTF-A. It was augmented by several officers and NCOs of 7th Special Forces Group. In addition, the 1st Battalion deployed to Karshi-Khanabad...
yet completed BLC are reassigned as specialists until they have passed the NCO promotion boards for junior leadership; specialists who have completed BLC...
'master-sentinel' or 'watch-master') is a military rank of non-commissioned officers (NCO) in Austria and Switzerland. It is also used in civil authorities in German-speaking...
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