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Mobile enterprise asset management (or Mobile EAM) entails extending work processes for maintaining, operating, and repairing corporate or public-entity physical assets, equipment, buildings, and grounds through mobile technology. It involves managing work orders, such as service requests, by facilitating communication between a mobilized workforce and computer systems to upkeep an organization's facilities, structures, and assets.
The essence of implementing mobile EAM as a business practice lies in providing remote workers with access to data from the organization's computer application software for enterprise asset management (commonly known as an enterprise system, EAM system, or backend system) via handheld devices or other mobile computers. This is distinct from mobile asset management, which broadly refers to the tools, instruments, and containers organizations utilize to track and secure portable or moving equipment and assets.
In the mobile EAM process, organizations eliminate the need for paper forms or other manual data reporting and communication methods, such as push-to-talk and radio, to transmit work order information to and from the location where the work is conducted.
While enterprise asset management involves overseeing an organization's entire asset portfolio, including processes like equipment addition/reduction, replacement, overhauling, redundancy setup, and maintenance budgets, mobile enterprise asset management is narrowly focused on the wireless automation of asset management data for these processes.
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