Mobile Business Intelligence (Mobile BI or Mobile Intelligence) is defined as “Mobile BI is a system comprising both technical and organizational elements that present historical and/or real-time information to its users for analysis on mobile devices such as smartphones and tablets (not laptops), to enable effective decision-making and management support, for the overall purpose of increasing firm performance.” (Peters et al., 2016).[1] Business intelligence (BI) refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products and/or departments or associated costs and incomes.[2]
Although the concept of mobile computing has been prevalent for over a decade, Mobile BI has shown a momentum/growth only very recently.[when?] This change has been partly encouraged by a change from the ‘wired world’ to a wireless world with the advantage of smartphones which has led to a new era of mobile computing, especially in the field of BI.[3]
According to the Aberdeen Group, a large number of companies are rapidly undertaking mobile BI owing to a large number of market pressures such as the need for higher efficiency in business processes, improvement in employee productivity (e.g., time spent looking for information), better and faster decision making, better customer service, and delivery of real-time bi-directional data access to make decisions anytime and anywhere.[4] But despite the apparent advantages of mobile information delivery, mobile BI is still in the ‘early adopter’ phase. Some CFOs remain skeptical of the business benefits and with the perceived lack of specific business use cases and tangible ROI, mobile BI adoption is still behind the curve compared with other enterprise mobile applications.[5]
^Peters, Twan; Isik, Öykü; Olgerta, Tona; Popovic, Aleš (2016). "How system quality influences mobile BI use: The mediating role of engagement". International Journal of Information Management. 36 (5): 773–783. doi:10.1016/j.ijinfomgt.2016.05.003.
^"BusinessDictionary.com". Archived from the original on 2019-10-28. Retrieved 2010-09-16.
^Business Intelligence for Intelligent Businesses
^Mobile Business Intelligence: Best-in-Class Secrets to Success
^FSN publication, "Why CFOs must embrace the new era of mobile BI and Enterprise Performance Management " Archived 2018-02-03 at the Wayback Machine, July 2013
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