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LiveChat Software information


LiveChat Software
Company typePublic
Traded as
WSE: LVC
ISINPLLVTSF00010
IndustrySoftware
FoundedWrocław, Poland 2002; 22 years ago (2002)
Headquarters
Wrocław
,
Poland
Number of locations
2 offices (2011)
Area served
Worldwide
Key people
  • Mariusz Cieply (CEO)
  • Urszula Jarzebowska (CFO)
  • Szymon Klimczak (CMO)
  • Bartosz Olchowka (CTO)
  • Piotr Bednarek (CCO)
  • Maciej Malesa (CIO)[1]
ProductsChatBot, HelpDesk, Knowledge Base, LiveChat, OpenWidget
Services
  • Chatbot platform
  • Help desk software
  • Knowledge-base system
  • Live support software
  • Website widgets
Revenue
  • Increase 223 million zł (2022)[2]
  • 179 million zł (2021)[2]
Net income
  • Increase 119 million zł (2022)[2]
  • 100 million zł (2021)[2]
Number of employees
268[3]
Subsidiaries
  • LiveChat, Inc.
Websitewww.livechat.com

LiveChat Software (WSE: LVC)[4] is a customer service software company and developer of LiveChat – software as a service-based help desk software and online chat software for e-commerce sales, customer support, and lead generation.

The company has offices in Wrocław, Poland, and Boston, Massachusetts, United States. It serves more than 28,000 paid customers[5] in over 150 countries,[6][7] including Adobe, AirAsia, Best Buy, Better Business Bureau, ING, Huawei, Orange, and PayPal.[8][9][10]

  1. ^ "Key People at LiveChat Software". WSJ.COM. 2016-08-19. Retrieved 2016-08-19.
  2. ^ a b c d "LIVECHAT SOFTWARE SA : Financial Data Forecasts Estimates and Expectations". MarketScreener. 2023-05-31. Retrieved 2023-05-31.
  3. ^ LiveChat Software Investor Relations (2022-06-30). "LiveChat Software's revenues increased by 24.3% and net profit increased by 18.8% in the financial year" (PDF). investor.livechat.com. Retrieved 2023-05-31.
  4. ^ "Google Finance". 2015-07-14.
  5. ^ "StockWatch: Asseco BS Q2 results; Quercus TFI Aum; LiveChat clients; Lotos fuel H1 report". biznes.pap.pl (in Polish). Retrieved 2019-08-04.
  6. ^ Guta, Michael (2017-10-03). "LiveChat Teams with BotEngine to Make You Available to Customers – Anytime". SmallBizTrends. Retrieved 4 October 2017.
  7. ^ "Livechat Software No. Of Clients Using Paid Version Of Livechat Up At 25,398 As Of Oct. 1". Reuters. 2018-10-02. Retrieved 2019-01-16.
  8. ^ Wauters, Robin (2011-10-24). "LiveChat Founders Buy Out Investor Naspers, Regain 60% Stake". TechCrunch. Retrieved 17 January 2012.
  9. ^ Tolentino, Mellisa (2011-10-25). "LiveChat Completes Management Buy-Out, Now 60% Employee Owned". SiliconANGLE. Retrieved 17 January 2012.
  10. ^ Carr, David F. (2011-08-10). "Customer Support Gets Personal With Facebook Connection". InformationWeek. Retrieved 17 January 2012.

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