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Issue tracking system information


An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues.[1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed by individuals as part of a time management or personal productivity regimen. These systems often encompass resource allocation, time accounting, priority management, and oversight workflow in addition to implementing a centralized issue registry.

  1. ^ Bertram, Dane. The social nature of issue tracking in software engineering Archived 2016-11-08 at the Wayback Machine. Diss. University of Calgary, 2009.

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Issue tracking system

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are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks...

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Bug tracking system

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tracking system is usually a necessary component of a professional software development infrastructure, and consistent use of a bug or issue tracking...

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Tracking system

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A tracking system, also known as a locating system, is used for the observing of persons or objects on the move and supplying a timely ordered sequence...

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YouTrack

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YouTrack is a proprietary, commercial browser-based bug tracker, issue tracking system, and project management software developed by JetBrains. YouTrack's...

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Comparison of help desk issue tracking software

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notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking...

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Mantis Bug Tracker

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MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool. The name Mantis and the logo of the...

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Issue

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engineering, and medicine Issue (computers), a unit of work to accomplish an improvement in a data system Issue tracking system, a computer software package...

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Phytosanitary Certificate Issuance and Tracking System

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pests and noxious weeds. The Phytosanitary Certificate Issuance and Tracking (PCIT) system tracks the inspection of agricultural products and certifies...

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Issue log

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well. Issue tracking system Risk register Ashe, Kenneth, [The Issues List], Accessed 12. June 2016. Risks and Issues ePMbook by Simon Wallace : Issues Software...

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GLPi

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IT asset management Issue tracking system Comparison of help desk issue tracking software Comparison of ticket-tracking systems Service desk OCS Inventory...

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Defect tracking

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In engineering, defect tracking is the process of tracking the logged defects in a product from beginning to closure (by inspection, testing, or recording...

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FogBugz

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FogBugz is an integrated web-based project management system featuring bug and issue tracking, discussion forums, wikis, customer relationship management...

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Task management

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calendar Time blocking Issue tracking system Milestone (project management) Outline of management Time management Time-tracking software Work breakdown...

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Debbugs

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Debbugs is the software powering the Debian project's issue tracking system. Uniquely[citation needed] it doesn't have any form of web-interface to edit...

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GNATS

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GNATS is the GNU project's issue-tracking software. GNATS is a set of tools for tracking bugs reported by users to a central site. It allows problem report...

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Request Tracker

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Free Software portal Comparison of help desk issue tracking software Comparison of issue tracking systems "RT Essentials", O'Reilly, 2005, 224 pages ISBN 0-596-00668-3...

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Trac

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project management and bug tracking system. It has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source...

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Case

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(or ticket), in an issue tracking system Switch statement, a control statement, in programming Use case, a description of a system's behaviour in response...

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Redmine

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issue tracking tool. It allows users to manage multiple projects and associated subprojects. It features per project wikis and forums, time tracking,...

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Motion capture

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fields, motion capture is sometimes called motion tracking, but in filmmaking and games, motion tracking usually refers more to match moving. In motion capture...

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Zammad

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Zammad is a free helpdesk or issue tracking system. It offers the connection of various channels like email, chat, telephone, Twitter, or Facebook. Zammad...

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Suggestion box

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sites such as Indeed. In other contexts, it turned into a complete issue tracking system, which allows the following main features (that was impossible with...

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Ticket

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network server as a means of authentication Ticket, a file in an issue tracking system documenting a reported problem and the steps taken to resolve it...

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List of wiki software

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is a wiki engine written in Python. Trac is an enhanced wiki and issue tracking system for software development projects. Gollum uses git as the backend...

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Inertial navigation system

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by tracking both the current angular velocity of the system and the current linear acceleration of the system measured relative to the moving system, it...

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