A software process that combines robotic process automation and artificial intelligence
Intelligent automation (IA), or alternately intelligent process automation, is a software term that refers to a combination of artificial intelligence (AI) and robotic process automation (RPA).[1] Companies use intelligent automation to cut costs and streamline tasks by using artificial-intelligence-powered robotic software to mitigate repetitive tasks.[1] As it accumulates data, the system learns in an effort to improve its efficiency.[2] Intelligent automation applications consist of but are not limited to, pattern analysis, data assembly, and classification.[2] The term is similar to hyperautomation, a concept identified by research group Gartner as being one of the top technology trends of 2020.[3]
^ ab"Businesses Expected to Lean on Automation for Recovery". Wall Street Journal. May 20, 2020. Retrieved November 9, 2021.
^ abRay, A. (2020). Intelligent automation: A new frontier in capital markets operations. Journal of Securities Operations & Custody, 12(3), 266–277.
^"Gartner Announces Top 10 Strategic Technology Trends For 2020". Forbes. October 21, 2019. Retrieved November 9, 2021.
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