In the fields of Information Technology (IT) and Systems Management, IT operations analytics (ITOA) is an approach or method to retrieve, analyze, and report data for IT operations. ITOA may apply big data analytics to large datasets to produce business insights.[1][2] In 2014, Gartner predicted its use might increase revenue or reduce costs.[3] By 2017, it predicted that 15% of enterprises will use IT operations analytics technologies.[2]
^"The Time Has Come: Analytics Delivers for IT Operations". Data Center Journal. Archived from the original on 24 February 2013. Retrieved 18 February 2013.
^ abFletcher, Colin (June 24, 2014), Apply IT Operations Analytics to Broader Datasets for Greater Business Insight, retrieved 29 September 2015[dead link]
^"IT operations analytics: Changing the IT perspective". Information Age. Retrieved 13 March 2014.
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