Enterprise social software (also known as or regarded as a major component of Enterprise 2.0), comprises social software as used in "enterprise" (business/commercial) contexts. It includes social and networked modifications to corporate intranets and other classic software platforms used by large companies to organize their communication. In contrast to traditional enterprise software, which imposes structure prior to use, enterprise social software tends to encourage use prior to providing structure.[1]
Carl Frappaolo and Dan Keldsen defined Enterprise 2.0 in a report written for Association for Information and Image Management (AIIM) as "a system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise".[2]
^Makkonen, H.; Virtanen, K. (2015). "Social capital approach on Enterprise 2.0: a multiple case study". Technology Analysis & Strategic Management. 27 (10): 1212–1225. doi:10.1080/09537325.2015.1061120. S2CID 205637636.
^
Carl Frappaolo and Dan Keldsen (2008). "What is Web 2.0?". Association for Information and Image Management. Archived from the original on 2009-01-31. Retrieved 2009-01-20. AIIM defines Enterprise 2.0 as a system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise.
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