January 1936; 88 years ago (1936-01) (as Consumers Union)
Founders
Arthur Kallet
Colston Warne
Type
Nonprofit organization
Location
101 Truman Avenue Yonkers, New York, U.S. 10703
Key people
Marta Tellado (president)[1]
Revenue
$241.7 million (2017)
Employees (2019)
592
Website
www.consumerreports.org
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.[2]
Founded in 1936, CR was created to serve as a source of information that consumers could use to help assess the safety and performance of products.[3] Since that time, CR has continued its testing and analysis of products and services, and attempted to advocate for the consumer in legislative and rule-making areas.[4] Among the reforms in which CR played a role were the advent of seat belt laws,[5] exposure of the dangers of cigarettes,[6] and more recently, the enhancement of consumer finance protection and the increase of consumer access to quality health care.[7] The organization has also expanded its reach to a suite of digital platforms. Consumer Reports Advocacy frequently supports environmental causes, including heightened regulations on auto manufacturers.[8]
The organization's headquarters, including its 50 testing labs, are located in Yonkers, New York, while its automotive testing track is in East Haddam, Connecticut.[9] CR is funded by subscriptions to its magazine and website, as well as through independent grants and donations.[10] Marta L. Tellado is the current CEO of Consumer Reports. She joined the organization in 2014, following her work with the Ford Foundation, with the goal of expanding its engagement and advocacy efforts.[11]
Consumer Reports' flagship website and magazine publishes reviews and comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center. CR accepts no advertising, pays for all the products it tests, and as a nonprofit organization has no shareholders. It also publishes general and targeted product/service buying guides.
^Haughney, Christine (July 14, 2014). "Ford Foundation Executive to Lead Consumer Reports". The New York Times. New York. ISSN 0362-4331. Retrieved February 6, 2015.
^Franklin 2015, p. 141.
^Franklin 2015, p. 141-2.
^Franklin 2015, p. 142-3.
^Silber, Norman Isaac (1983). "The risk of smoking: verifying the tradition of temperance". Test and protest – the influence of Consumers Union. New York: Holmes & Meier. pp. 39–74. ISBN 0841907498.
^Silber, Norman Isaac (1983). "Accidents and injuries:testing the automobile industry". Test and protest – the influence of Consumers Union. New York: Holmes & Meier. pp. 75–102. ISBN 0841907498.
^Franklin 2015, p. 147.
^Franklin 2015, p. 144-147.
^Franklin 2015, p. 142.
^Franklin 2015, p. 145.
^Haughney, Christine (July 14, 2014). "Ford Foundation Executive to Lead Consumer Reports". The New York Times. ISSN 0362-4331. Retrieved April 26, 2016.
ConsumerReports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative...
AnnualCreditReport.com. The FCRA regulates: Consumerreporting agencies; Users of consumerreports; and, Furnishers of consumer information. If a consumer's rights...
with a copy of their consumer credit report upon request. Most agencies also provide online services for ongoing access to reports. The activities of Credit...
Tops ConsumerReports Customer Satisfaction Index, Again". Green Car Reports. Retrieved December 7, 2014. Cobb, Jeff (February 25, 2014). "Consumer Reports:...
malice could be made." Two years later, ConsumerReports stated that the Quadra could be dangerous to consumers' health because of the trace levels of...
the Boy Genius Report picked the NordicTrack T Series treadmill as their "Best Overall" at-home treadmill. In 2017, ConsumerReports gave NordicTrack...
this report, The Sharper Image, a manufacturer of air ionisers (among other products), sued Consumer's Union (the publishers of ConsumerReports) for...
different manufacturers or companies (e.g., Which?, ConsumerReports, etc.). Another arena where consumer organizations have operated is food safety. The...
Protein Puritan's Pride Rexall SiSU Solgar Sundown Naturals A 2011 ConsumerReports investigation found fish-oil supplements that contained, "total PCBs...
GrandPad, a simplified tablet designed for older users. ConsumerReports subscribers have rated Consumer Cellular highest in the magazine's annual review of...
unit. On March 7, 2012, a Fisker Karma purchased for US$107,850 by ConsumerReports magazine was taken out for a test drive at the 327-acre (132 ha) CR...
"ConsumerReports Gives Lexus GX 460 Thumbs Up". Motorcrave.com. Archived from the original on 27 November 2010. Retrieved 13 May 2010. "Consumer Reports...
recommended model. In February 2019 ConsumerReports revoked the Model 3 recommendation because "many customers have reported problems with the [car], including...
Trend's Truck of the Year award for 2000 and Best Full-Size Truck from ConsumerReports. It was assembled in a new Toyota plant in Princeton, Indiana. Engine...
the accuracy of the data in consumerreports. In general, industry participants maintain that the data in credit reports is very accurate. The credit...
adults ConsumerReports, an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented...
October 2005. Retrieved 8 April 2007. Consumer Union. "ConsumerReports Ultra-Lux Face-off, October 2007". ConsumerReports. Retrieved 1 October 2007. "Lexus...
Unicode set of related symbols includes: From 1979 through October 2016, ConsumerReports used a modified type of Harvey ball in product ratings and had even...
construction climbed to 100% market share in North America following ConsumerReports finding the superiority of the radial design in 1968, and were standard...
the Money, U.S. News & World Report 2011 Best Overall Value by ConsumerReports 2012 Best Overall Value by ConsumerReports 2012 Best Cars for Families...
the ConsumerReports magazine or with Consumers Digest Weekly. It was possible to subscribe to the on-line edition of Consumers Digest. Consumers Digest...
media reported no problems and said the ConsumerReports test did not approximate real-world driving conditions. In response to the ConsumerReports article...
placed in a dishwasher for a full cycle. Dishwasher companies and ConsumerReports have identified potential issues, including inconsistent temperatures...
2004). "Suzuki, ConsumerReports Settle Case". Los Angeles Times. Retrieved 9 September 2013. The joint statement said ConsumerReports' use of the adverb...
Pods. In March 2013, ConsumerReportsreported that "since early 2012, poison control centers nationwide have received reports of nearly 7,700 pod-related...
Autopilot" were added as an option in an April software update, although ConsumerReports called it "far less competent" than a human driver. To comply with...
evaluated by ConsumerReports in 2016 as among the most effective insect repellents when used at a 20% concentration. Icaridin was earlier reported to be effective...
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