Methods and processes involved in facilitating the peaceful ending of conflict and retribution
For other uses, see Conflict resolution (disambiguation).
For conflict resolution between editors of Wikipedia, see Wikipedia:Dispute resolution.
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Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective negotiation.[1] Dimensions of resolution typically parallel the dimensions of conflict in the way the conflict is processed. Cognitive resolution is the way disputants understand and view the conflict, with beliefs, perspectives, understandings and attitudes. Emotional resolution is in the way disputants feel about a conflict, the emotional energy. Behavioral resolution is reflective of how the disputants act, their behavior.[2] Ultimately a wide range of methods and procedures for addressing conflict exist, including negotiation, mediation, mediation-arbitration,[3] diplomacy, and creative peacebuilding.[4][5]
The term conflict resolution may also be used interchangeably with dispute resolution, where arbitration and litigation processes are critically involved. The concept of conflict resolution can be thought to encompass the use of nonviolent resistance measures by conflicted parties in an attempt to promote effective resolution.[6]
^Forsyth, Donelson R. (19 March 2009). Group Dynamics (5th ed.). Boston, MA: Wadsworth Cengage Learning. ISBN 978-0495599524.
^Mayer, Bernard (27 March 2012). The Dynamics of Conflict: A Guide to Engagement and Intervention (2nd ed.). San Francisco, CA: Jossey-Bass. ISBN 978-0470613535.
^Methods, Conflict Resolution (14 March 2016). "Conflict Resolution". 14 March 2016. Retrieved 14 March 2016 – via wisegeek.
^Rapoport, A. (1989). The origins of violence: Approaches to the study of conflict. New York, NY: Paragon House.
^Rapoport, A. (1992). Peace: An idea whose time has come. Ann Arbor, MI: University of Michigan Press.
^Roberts, Adam; Ash, Timothy Garton, eds. (3 September 2009). Civil Resistance and Power Politics:The Experience of Non-violent Action from Gandhi to the Present. Oxford, UK: Oxford University Press. ISBN 9780199552016.
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