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Clarabridge
Company type
Private
Industry
Software
Founded
2005
Headquarters
Reston, Virginia, United States
Key people
Sid Banerjee, Co-Founder, Chief Strategy Officer Justin Langseth, Co-Founder, CTO (2005-2012) Mark Bishof, CEO (2016-present) Yuchun Lee, Chairman of the Board Sanju Bansal, Board Member
Products
Customer feedback management services, Customer experience management, Text analytics, Sentiment Analysis, Speech analytics, Digital customer service
Website
www.clarabridge.com
Clarabridge is an American software company. It was founded in 2005 in Reston, Virginia. Clarabridge offers customer experience software as a service (SaaS) using AI-powered text and speech analytics. The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys. Using natural language processing and other patented technology,[1] the software is used in voice of the customer, customer experience management and customer feedback programs. Clarabridge was acquired by Qualtrics in October 2021.
^"clarabridge - United States Patent and Trademark Office Search Results". Search.usa.gov. Retrieved 8 December 2014.
Clarabridge is an American software company. It was founded in 2005 in Reston, Virginia. Clarabridge offers customer experience software as a service (SaaS)...
acquisition. In October 2021 the firm acquired Clarabridge in an all-stock deal for $1.125 billion. Clarabridge was a Virginia-based company that created software...
Equity Partners for $1.65 billion. Clarabridge, as a member of the board of directors since March 2010. Clarabridge utilizes speech-to-text and text analytics...
services company Claraview, which previously had spun out software provider Clarabridge. Teradata acquired column-oriented DBMS vendor Kickfire in August 2010...
Data and the 80 Percent Rule". Breakthrough Analysis - Bridgepoints. Clarabridge. Gandomi, Amir; Haider, Murtaza (April 2015). "Beyond the hype: Big data...
2021-2028. Top companies in the customer experience industry include: Adobe Clarabridge Medallia NetSuite Oracle Tech Mahindra Zendesk According to Bernd Schmitt...
TechRepublic. Retrieved 2017-11-06. "Callminer voice technology joins with Clarabridge.(CRM)". 2007-11-05. Archived from the original on 2017-11-07. {{cite...
management team includes: Chairman of the Board: Justin Langseth formerly of Clarabridge and Augaroo CEO: Nick Halsey CFO: Bob Aldrich CTO: Ruhollah Farchtchi...
AI Breakthrough and Best Innovation in NLP. Major competitors include Clarabridge and Lexalytics. The company raised $1.5 million from angel investors...
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