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Business Process Validation (BPV) is the act of verifying that a set of end-to-end business processes function as intended. If there are problems in one or more business applications that support a business process, or in the integration or configuration of those systems, then the consequences of disruption to the business can be serious. A company might be unable to take orders or ship product – which can directly impact company revenue, reputation, and customer satisfaction. It can also drive additional expenses, as defects in production are much more expensive to fix than if identified earlier. For this reason, a key aim of Business Process Validation is to identify defects early, before new enterprise software[1] is deployed in production so that there is no business impact and the cost of repairing defects is kept to a minimum.
During Business Process Validation (BPV), the business process is checked step-by-step using representative data to confirm that all business rules are working correctly and that all underlying transactions are performing properly across every enterprise application[2] used in the business process. When defects are identified, these problems are logged for repair by IT personnel, business analysts or the software vendor, as appropriate.
Business Process Validation can be performed on various timescales, including the following:
Project basis, when new enterprise software systems (such as mobile, cloud, or web applications) are being deployed for the first time
Periodic basis, when there are regular monthly, quarterly, or annual updates to enterprise software
Continuous basis[3], when companies want to validate the readiness of their processes and enterprise systems 24/7/365
^Enterprise software
^"What is enterprise application?". Quinstreet Enterprise. 7 May 2010. Retrieved 9 October 2013.
^"Lights-out Testing for End-to-end Business Process Validation" (PDF). Worksoft. Retrieved 9 October 2013.
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