Behavioral operations management (often called behavioral operations) examines and takes into consideration human behaviours and emotions when facing complex decision problems.[1] It relates to the behavioral aspects of the use of operations research and operations management. In particular, it focuses on understanding behavior in, with and beyond models.[2] The general purpose is to make better use and improve the use of operations theories and practice, so that the benefits received from the potential improvements to operations approaches in practice, that arise from recent findings in behavioral sciences, are realized.[3] Behavioral operations approaches have heavily influenced supply chain management research[4] among others.
^Donohue, K.; Özer, Ö; Zheng, Y. (2020). "Behavioral operations: Past, present, and future". Manufacturing & Service Operations Management. 22 (1): 191–202. doi:10.1287/msom.2019.0828. hdl:1721.1/136436.
^Behavioral operational research : theory, methodology and practice. Kunc, Martin,, Malpass, Jonathan,, White, Leroy. [London]: Palgrave Macmillan. 2016. ISBN 9781137535511. OCLC 952973172.{{cite book}}: CS1 maint: others (link)
^"Behavioural Operational Research (BOR)". bor.aalto.fi. Retrieved 2015-11-01.
^Schorsch, Timm; Wallenburg, Carl Marcus; Wieland, Andreas (2017). "The human factor in SCM" (PDF). International Journal of Physical Distribution & Logistics Management. 47 (4): 238–262. doi:10.1108/IJPDLM-10-2015-0268. hdl:10398/d02a90cf-5378-436e-94f3-7aa7bee3380e. S2CID 54685109.
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