Travel reservation and booking, Travel management, distribution, booking, Analytics
Services
Provision of computer reservations systems; IT systems for the travel industry; online travel agency
Revenue
€2.67 billion (2021)[1]
Operating income
€-83 million (2021)[1]
Net income
€-142 million (2021)[1]
Total assets
€11.18 billion (2021)[1]
Total equity
€3.75 billion (2021)[1]
Number of employees
16,433 (end 2021)[2]
Subsidiaries
Amadeus Leisure IT GmbH, AAI
Website
amadeus.com
Amadeus IT Group, S.A. (/ˌæməˈdeɪəsaɪˈtiː/) is a major Spanish multinational technology company that provides software solutions for the global travel and tourism industry. It is the world's leading provider of travel technology that focus on developing software for airlines, hotels, travel agencies, and other travel-related businesses to enhance their operations and customer experiences.[3][4]
The company is structured around two areas: its global distribution system and its Information Technology business. Amadeus provides search, pricing, booking, ticketing and other processing services in real-time to travel providers and travel agencies through its Amadeus CRS distribution business area. It also offers computer software that automates processes such as reservations, inventory management software and departure control systems. It services customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.
Amadeus processed 945 million billable travel transactions in 2011.[5]
The parent company of Amadeus IT Group, holding over 99.7% of the firm, is Amadeus IT Holding S.A. It was listed on the Spanish stock exchanges on 29 April 2010.[6]
Amadeus has central sites in Madrid, Spain (corporate headquarters and marketing), Sophia Antipolis, France (product development), London, UK (product development), Breda, Netherlands (development), Erding, Germany (Data center) and Bangalore, India (product development) as well as regional offices in Boston, Bangkok, Buenos Aires, Dubai, Miami, Istanbul, Singapore, and Sydney.[7][8] At market level, Amadeus maintains customer operations through 173 local Amadeus Commercial Organisations (ACOs) covering 195 countries. The Amadeus group employs 14,200 employees worldwide,[9] and listed in Forbes' list of "The World's Largest Public Companies" as No. 985.[10]
^ abcde"Amadeus FY2021 consolidated financial report" (PDF). Amadeus. pp. 11–12.
^"Amadeus Global Report 2021" (PDF). Amadeus. p. 76.
^Sarkar, Brinda (2023-02-23). "Amadeus looks to hire tech talent, expand operations in India". The Economic Times. ISSN 0013-0389. Retrieved 2023-08-26.
^"Directory of Strategic Partners". www.iata.org. Retrieved 2023-08-26.
^Batchelor, Daniel (February 6, 2014). "About Amadeus – A brief history". Amadeus.
^"CNMV – Folletos de emisión y OPVs". Cnmv.es. April 14, 2010.
^"Worldwide offices".
^Joseph, Steve (5 July 2012). "Amadeus offices around the world". Amadeus.
^"Amadeus IT Holdings on Forbes Lists". Forbes. May 2016.
^"The World's Largest Public Companies List". Forbes. Archived from the original on April 23, 2011.
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