The Air Force Personnel Center (AFPC) is a field operating agency of Headquarters, U.S. Air Force, Deputy Chief of Staff for Manpower and Personnel.
AFPC operates the Air Force Contact Center, where personnel experts provide customer service. The center enhances personnel services by developing programs that enable individuals to carry out personnel actions through web-based, self-service applications, such as online retirements and virtual enlisted promotion releases.
It manages assignments and facilitates the professional development of all enlisted members and officers below the grade of colonel, with the exception of Chief Master Sergeants and members of the staff judge advocate. It plays a central role in civilian force shaping and force development initiatives, providing personnel management advisory services, recruitment, and placement support, benefits and entitlements, leadership, and management training and education.
It manages the Sexual Assault Prevention and Response program, provides oversight to the Airman and Family Readiness Centers and oversees the Air Force Wounded Warrior Program. It maintains the records for active-duty Airmen and serves as the Air Force office of primary responsibility for worldwide casualty reporting, notification of family members and assistance to families and field commanders on benefits and entitlements. This agency is also the service's focal point for Missing in Action/Prisoner of War programs, members reported missing, captured or imprisoned and members placed in an absent without leave/deserter status. It tasks the combatant commanders' requirements by planning and monitoring readiness.[1]
^2009 Airman Magazine Yearbook
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